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New Patient Registration

We are always happy to accept new patients and can register people who live within Ipswich postcodes of IP1 to IP4 inclusive.

We are also able to register patients who live outside IP1 to IP4, however as this is outside our boundary area, we will not be able to provide a home visiting service as part of your registration with us. 


Update your Contact Details

How to Register?

To register as a new patient we ask that you complete the registration process online via the NHS website.

We have noticed that some patients may be unable to register using this method if they are using Internet Explorer.

Please try another internet browser such as Google Chrome, Microsoft Edge or Apple Safari instead.

Please Note: Due to the Covid-19 pandemic, we ask that all registrations are done electronically. Please do not bring paperwork to the Surgery - we are currently not allowing patients without a pre-triaged appointment into the building. We have also temporarily suspended the need for us to check identification when registering.

New Patient Medical Check

All new patients joining the surgery will be asked to have a new patient medical appointment with our Health Care Assistant.

This appointment is used to introduce you to the surgery and obtain important data and perform routine health checks which are important to begin planning your health care.

Your Named GP

From 1st April 2015, practices are required to allocate all patients (including children) with a named accountable GP.

The named GP is responsible for the coordination and delivery of all appropriate services, where required based on clinical judgement, to each of their patients.

Our GPs run personal patient lists and whenever possible prefer patients to see their own GP to ensure continuity of care. If for any reason a patient’s GP is not available or a patient would prefer to see a female or male GP, our reception team will always book the patient in with another GP.

If you are unsure who your named GP is, contact our reception team who will be able to advise you.

Overseas Visitors

If you're a visitor to the UK from abroad you may be entitled to free treatment. It is up to the GP whether to accept you or ask for payment.

You may be accepted if your living in the UK, but this is not definite. 

Visitors are not usually entitled to get non-hospital treatment. For example, if you used to live in the UK and then went to live abroad, you wouldn't normally get free treatment if you come back for a visit. However, there are some exceptions to these rules, for example, if you need emergency treatment, contraception or attend walk-in centres.

A GP may, in practice, be flexible in deciding whether you are resident in the UK, in order to qualify for free treatment. You will have to show that your stay in the UK has some degree of permanence and stability.

If you are a visitor in the UK for less than 3 months, a GP may accept you as a temporary resident. Otherwise, a GP may offer to accept you as a private patient and you will have to pay for treatment.

You may have difficulty finding a GP who is prepared to register you. In this situation you should contact your Clinical Commissioning Group or Local Health Board.

In England, you can also get help to find a Doctor from NHS 111 Online.

Even if you are accepted onto a GP list of NHS patients, you have to pay charges for some things like prescription charges.

For more information about charges and the help, you might get to pay for them, See Help with Health Costs.

Temporary Services

If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

 Further Information on Temporary Registration

The NHS App

Burlington Primary Care would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.