We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
New Patient Registration
We are always happy to accept new patients and can register people who live within Ipswich postcodes of IP1 to IP4 inclusive.
We are also able to register patients who live outside IP1 to IP4, however as this is outside our boundary area, we will not be able to provide a home visiting service as part of your registration with us.
How to Register?
To register as a new patient we ask that you complete the registration process online via the NHS website.
We have noticed that some patients may be unable to register using this method if they are using Internet Explorer.
Please try another internet browser such as Google Chrome, Microsoft Edge or Apple Safari instead.
Your Named GP
All patients are allocated a named GP who is responsible for coordinating their care where appropriate.
We encourage patients to see their usual GP whenever possible to support continuity of care. If your GP is unavailable, or you would prefer to see a male or female GP, our reception team can arrange an appointment with another doctor.
If you are unsure who your named GP is, contact our reception team who will be able to advise you.
Overseas Visitors
If you're a visitor to the UK from abroad you may be entitled to free treatment. It is up to the GP whether to accept you or ask for payment.
You may be accepted if your living in the UK, but this is not definite.
Visitors are not usually entitled to get non-hospital treatment. For example, if you used to live in the UK and then went to live abroad, you wouldn't normally get free treatment if you come back for a visit. However, there are some exceptions to these rules, for example, if you need emergency treatment, contraception or attend walk-in centres.
A GP may, in practice, be flexible in deciding whether you are resident in the UK, in order to qualify for free treatment. You will have to show that your stay in the UK has some degree of permanence and stability.
If you are a visitor in the UK for less than 3 months, a GP may accept you as a temporary resident. Otherwise, a GP may offer to accept you as a private patient and you will have to pay for treatment.
You may have difficulty finding a GP who is prepared to register you. In this situation you should contact your Clinical Commissioning Group or Local Health Board.
In England, you can also get help to find a Doctor from NHS 111 Online.
Even if you are accepted onto a GP list of NHS patients, you have to pay charges for some things like prescription charges.
For more information about charges and the help, you might get to pay for them, See Help with Health Costs.
Temporary Services
If you become ill while away from home, or you are not registered with a GP but need medical care, you can receive emergency treatment from a local GP practice for up to 14 days.
If you need treatment for longer than 14 days, you will need to register with the practice as either a temporary patient or a permanent patient.
- You can register as a temporary patient for up to three months. This allows you to receive care from the local practice while remaining registered with your usual GP.
- After three months, you must either: Re-register as a temporary patient (if appropriate), or Register permanently with the local GP practice.
The NHS App
Burlington Primary Care would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
