Zero Tolerance Policy

 

We understand that being unwell can be stressful. Our staff are here to help and have the right to work in a safe and secure environment.

 

Image of a person holding there hand up in the stop position to reflect Zero Tolerance

The practice operates a Zero Tolerance Policy and will not accept:

  • Verbal abuse towards staff that prevents them from carrying out their duties or makes them feel unsafe.
  • Threatening behaviour, threats of violence, or physical violence towards any member of the practice team.

Any patient who behaves in this way may be removed from the practice list with immediate effect.